Shipping policy

Shopping & Shipping Policy

Last updated: October 2025

1. Overview

The Local Healing House, LLC provides a curated selection of wellness services and products.
All items purchased through our online shop are delivered locally or provided directly through scheduled service appointments unless otherwise noted.

2. Local Delivery (Current Policy)

At this time, The Local Healing House offers local delivery only.

  • Products and supplies are delivered directly to the approved service location at the time of your scheduled appointment or local event.

  • Delivery is currently available within designated service zones, including Denver, Boulder, and Colorado Springs.

  • Clients will receive confirmation of delivery time and location prior to service.

There are no additional delivery fees for products provided during on-site or mobile appointments.

3. Future Shipping Options (Coming Soon)

The Local Healing House plans to offer shipping for skincare and wellness products in the near future.
When this service becomes available:

  • Orders will be processed within 2–3 business days after payment confirmation.

  • Standard shipping will be available across the continental United States via USPS or UPS.

  • Customers will receive an email with tracking information once their order ships.

  • Shipping rates and delivery timelines will vary based on destination and carrier options.

4. Damaged or Missing Items

If an item arrives damaged or missing once shipping becomes available, please contact office@localhealinghouse.com within 7 days of receipt.
We will replace or refund the item once verified.

5. Local Pickup

At this time, we do not offer a local pickup option.
However, clients attending in-person services or events may receive purchased products directly from their provider or technician.

6. Returns & Exchanges

Due to the nature of skincare and wellness products, all sales are final once products are delivered or opened.
If you receive a defective or incorrect item, please contact our support team within 7 days for a resolution.

7. Contact Information

For questions regarding delivery or future shipping, please contact:
📧 office@localhealinghouse.com
🌐 www.localhealinghouse.com