Contact information

Contact Us Policy

Last updated: October 2025

1. Overview

At The Local Healing House, LLC, we believe in clear, compassionate, and timely communication.
Our team is available to assist with inquiries regarding appointments, local services, mobile wellness delivery, product purchases, and general customer support.

Live support will continue to change until we can offer 24 hour support.  

2. How to Reach Us

You can contact us through the following channels:

  • 📧 Email: office@localhealinghouse.com

  • 🌐 Website: www.localhealinghouse.com

  • 📱 Text Message (Opt-In Only): Clients who consent to text messaging may receive appointment updates or limited service notifications. You may opt out at any time by replying STOP.

  • 💬 Social Media: You may also connect through our verified social media pages on Facebook, Instagram, Threads, and LinkedIn for general updates and inquiries.

  • Phone: 970-364-0003 (text or call)

3. Response Time

  • Our standard response time for emails and texts is within 24–48 business hours (Monday–Friday).

  • Messages received after business hours, on weekends, or during holidays will be addressed on the next business day.

  • Urgent appointment changes or same-day issues should be directed to the contact number provided in your booking confirmation.

4. Professional Boundaries & Conduct

We ask that all communication remain respectful and professional.
The Local Healing House reserves the right to discontinue communication or future service in cases of inappropriate or abusive messages toward staff or providers.

5. Privacy & Data Protection

All communication through our email, text, and website channels is handled in accordance with our Privacy Policy.
Personal information and correspondence are never shared with third parties without consent.

6. Feedback & Service Improvement

We welcome feedback about your experience.
Comments, suggestions, and testimonials help us grow and continue to provide safe, ethical, and effective wellness care.

If you have a concern or complaint, please email office@localhealinghouse.com with “Feedback” in the subject line so we can address your issue promptly and professionally.

7. Business Address (for correspondence only)

The Local Healing House, LLC
Rifle, Colorado
www.localhealinghouse.com